Hello,
If you or one of your customers are having issues accessing your website or the server, you can now use a built in feature in the client area to check if you or your customer’s ip is blocked in our firewall. You can easily access this page available at:
http://rapidtechhosting.com/clients/index.php?m=unblockip
Simply, fill in the IP and click the button ‘Check for IP Block and Remove’. If you require further assistance regarding this then please feel free to get in touch.
Kind Regards,
RapidTechHosting Staff